At Adrienne Price Art, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our Refund and Return Policy below.
1. Return Eligibility
Items may be returned within 30 days of receipt if they are in their original condition and packaging. Please ensure that the items are unused and undamaged.
2. Return Process
To initiate a return, please contact us via our website to obtain a Return Authorization Number (RAN). Include your order number and the reason for the return. Once you receive the RAN, securely package the item and ship it back to us.
3. Refunds
Upon receiving and inspecting the returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used at the time of purchase.
4. Non-Refundable Items
Some items may be non-refundable, including custom or personalized products. Please check the product description for specific details.
5. Shipping Costs
Shipping costs for returns are the responsibility of the customer unless the return is due to an error on our part (e.g., wrong item sent). In such cases, we will cover the return shipping costs.
6. Exchanges
We do not offer direct exchanges. If you wish to exchange an item, please return the original item and place a new order for the desired product.
If you have any questions regarding our Refund and Return Policy, please feel free to contact us.
